Refund policy
Returns & Exchanges
We take great pride in our quality and want you to be satisfied. If you are not happy with your purchase, we accept returns for store credit or exchanges (for a different size) within 14 days of delivery.
- Conditions: Items must be in original, unworn, unwashed condition with tags attached.
- Shipping Fees: Return shipping, customs fees, and duties are covered by the buyer.
- Exchanges: For size exchanges, we cover the shipping cost to send the new item back to you.
- Defective Items: If an item arrives defective due to manufacturing faults (e.g., broken zipper), please notify us immediately for evaluation. If the item is deemed defective, we will replace it at no cost to you.
Please contact us at hello@wildrootz.rocks to initiate a return and receive instructions before shipping returns to:
WILDROOTZ DENIM LLC, 544 Park Avenue - unit #533, Brooklyn, New York, USA
WILDROOTZ DENIM LLC, 544 Park Avenue - unit #533, Brooklyn, New York, USA